Effective Communication Skills Training Course Ep. 11 from motivational keynote speaker Dan O’Connor

This week’s effective communication skills training course from motivational keynote speaker Dan O’Connor focused on four things: Danger and Power Phrases for the Week Dealing with Difficult People Strategies for the Week Communication Principle of the Week Professional Communication Skills for the Week: BLACKLIGHT QUESTIONS: What they are: Questions that uncover false objections. These are used when someone objects to something you are saying, proposing, or selling. They begin with the lead-in line “How important is _____________ to you.” For example, a Realtor is showing a home, and the client says, in a disappointed tone–“I notice there is no fireplace.” To determine whether this is truly a deal-killer–i.e. a real objection, the Realtor need only ask: “How important is a fireplace

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How to Respond to Condescending Remarks | How to Deal with Passive Aggressive People | Anti-Bullying

Please watch Episode 4 now! https:// -~-~~-~~~-~~-~- Website and free communication training resources: In this video on HANDLING CONDESCENDING COMMENTS, world-renowned communication skills expert Dan O’Connor shows you how to use clarifying statements followed by a tag question to shine a spotlight on the “condescender” and his/her true intentions. If you’re looking for professional development training from the world’s best, Dan O’Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of “Tactical Communication Skills Training System” which has revolutionized the communication training industry. For more information, click Dan’s link above, or check out all of his vi

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